• 9
    Mar

    Listen Better

    When conducting customer interviews, don’t ask your customers what they would do or attempt to predict future behaviors. Watch them perform a task in a real-world context or show you how they did something previously.  Build Better Products: A Modern Approach to Building Successful User-Centered Products by Laura Klein In Part II: Empathy of Build Better Products Laura Klein discusses how to listen ...
  • 42 Rules of Product Management
    7
    Feb

    42 Rules of Product Management

    42 rules to live by for product managers. Great insights and product principles for being a great product manager and making better products. 42 Rules of Product Management  edited by Brian Lawley This book is packed with great advice, product patterns, and anti-patterns. The rules are brief and written by different authors. Each encapsulates a key principle of effective product management. There ...
  • 22
    Aug

    Lewis Lin’s Favorite Books for PMs

    The product management interview process is intimidating because it tests your expertise and domain knowledge in many different areas. I asked Lewis C. Lin, the author of PM Interview Questions, about his favorite books for expanding a product manager’s skill set in the following areas: Product design Customer analytics Executive communication User and customer empathy Product management process Hooked: How to Build Habit-Forming Products ...
  • Platform Scale book
    24
    Jan

    The business of interactions

    Business models are evolving from linear product/consumer flows to providing frameworks and environments for joint value creation. The key to successful platform design is focus on the interactions between platform participants. Platform Scale by Sangeet Paul Choudary   The maker movement, APIs, network effects, and expanded marketplaces are altering the landscape of business. Uber and Airbnb are changing resource allocation and what ...
  • Making Users Awesome book
    20
    Oct

    Making Users Awesome

    Don’t make an awesome product. Make users awesome. Find the larger context your product contributes to and help users become awesome in that context. Badass: Making Users Awesome by Kathy Sierra   Expertise and the broader context of your product are key themes in Kathy Sierra’s book Badass: Making Users Awesome. You’re not just making a tool which enable someone to ...
  • Platform Ecosystems book
    21
    Feb

    The Value Proposition of Platforms

    Each participant in a platform ecosystem gains access to a unique value proposition. Platform owners, application developers, and end users all benefit from the power of the platform. Platform Ecosystems: Aligning Architecture, Governance, and Strategy by Amrit Tiwana  This book covers all aspects of software platforms and is written in clear and succinct style. It’s hard to find books on this ...
  • Well Designed
    23
    Jan

    Well Designed

    Use empathy to discover valuable insights about your customers. Continually seek out signals from the market and synthesize your findings into a compelling design strategy. Well-Designed: How to Use Empathy to Create Products People Love by Jon Kolko Well-Designed asks: how are products which people love built? The answer: a design process built around empathy and anchored on emotional qualities. Jon Kolko, founder ...
  • Lean UX by Jeff Gothelf
    13
    Aug

    Lean UX

    Lean UX: Applying Lean Principles to Improve User Experience by Jeff Gothelf with Josh Seiden Traditional software development and interface design practices typically involve “big, up front design” deliverables that are created by an independent design team and handed off to software engineers. Lean UX is a move towards reducing the waste that is frequently found in the user experience design ...